VMware Upgrade & Maintenance Support is offered as a supplement to the VMware Production Support and Subscription Service. This service provides dedicated proactive and reactive support services for VMware customers with virtual infrastructure implementations. .
The Upgrade & Maintenance Support option provides you with the customer support you require to efficiently perform your upgrades and planned maintenance activities. You will receive dedicated support engineers,.
Provide availability and troubleshooting expertise throughout the duration of your upgrade and/or maintenance window.
This remote service provides up to a total of 24 hours of support over the course of 3 consecutive days and is inclusive of one upgrade / maintenance plan review, dedicated, reactive support and one post-upgrade analysis..
Purchase information can be provided by contacting [email protected] for more information. Additional information about VMware support policies and offerings can be found in the Technical Support Welcome Guide..
Highlights & Details
Describe the software-defined data center.
Add ESXi hosts to a VMware vCenter® Server Appliance™ instance.
Describe vCenter Server architecture.
Configure and manage vSphere infrastructure with VMware Host Client™ and VMware vSphere® Client™.
Use vCenter Server to manage various types of host storage: VMware vSphere® VMFS, NFS, iSCSI, and RDM.
Migrate virtual machines with VMware vSphere® vMotion®.
Monitor resource usage, and manage resource pools.
Use VMware vSphere® Replication™ and VMware vSphere® Data Protection™ to replicate virtual machines and perform data recovery.