VMware offers technical support for VMware Converter Standalone on a Per Incident basis..
A technical engineer through email or by telephone .
Documentation, Knowledge Base articles and discussion forums through the VMware Web site .
VMware Per Incident Support is valid for one year after purchase and does not include product updates or upgrades. Per Incident Support is non-refundable..
Centralized management console allows you to queue up and monitor many simultaneous conversions, both local and remote, such as in headquarters and branch offices..