For questions about Fusion,
please visit our Fusion Support center: http://www.vmware.com/support/fusion/
For questions about Workstation,
please visit Workstation Support center: http://www.vmware.com/support/workstation.html
For questions about vSphere,
please visit our vSphere Support center: http://www.vmware.com/support/vsphere/
For questions about any other products,
please visit the relevant support center: http://www.vmware.com/support.html
For products related to a PC or Mac, please contact our desktop-services support department at [email protected]
For questions about other products, please contact your local partner or alternatively call VMware sales and choose option #2 for Sales.
Please visit our product evaluation page and select the product you are interested in evaluating.
You can receive web support by logging into My VMware:
Log into the My VMware portal using your VMware.com account credentials.
Click ‘Get Support’ under the Support tab.
Under ‘General Inquiry’ select the Problem Category ‘Evaluation’ and click “Continue Support Request’ and the Support Request will be created
Otherwise, please contact us from the local phone number displayed on the Contact Us page and choose option #0 to speak to a Customer Care representative. A customer care rep will evaluate your situation and determine if you/your business qualifies for an extension.
We provide support with any issues you may have in the purchase process of our products. We do not book orders directly over the phones for the store. Orders are available for purchase through our online store and through our partners and resellers.
First try deleting your local cache and cookies in your browser. If there error still occurs:
For existing VMware customers, you can also receive web support by logging into My VMware.
Log on to My VMware portal
Click ‘Get Support’ under the Support tab.
Under ‘Product Licensing or Account’ select Product Category ‘Other’’ and click ‘Continue Support Request’ and the Support Request will be created
For new customers contact us at [email protected]
We normally respond within 2 business days. Most popular questions will appear on this page.